PLEASE READ guidance prior to booking a table and visiting our pub

(we understand there's a lot take in below and its all incredibly boring but its all in an effort to run our pub fairly, safely & efficiently)

YOUR BOOKING
  • tables & food must be booked in advance and at least 2 hours before the slot you have chosen

  • we are using our Stamford Beers Direct website and payment platform to facilitate this, all revenue is transferred to the kings head.

  • when making your purchase please select KINGS HEAD BOOKING delivery option

  • bookings cannot be made over the phone or in person - web platform only

  • if you make a consecutive booking for a food slot then a drinks slot or vice versa then you do not have to vacate your table in between

  • please try order your food at the same time as booking your table so the food is associated with the table booking

  • adding a table to your cart and holding it there does not reserve the table, only upon purchasing it does it remove its availability.

  • unfortunately we cannot allow prams in anymore due to limited space and no children after 6pm

  • your table deposit will turn into a bar tab upon arrival and is a required minimum spend. any left over over bar tab amount will not be reimbursed. We understand this could be slightly controversial to some but we need the 6 tables we do have to churn a certain revenue stream,

  • arriving more than 30 minutes late for your food booking will result in loss of table and deposit

  • a no show on a booking will result in loss of the deposit transaction made - no exceptions

  • food is best ordered in ADVANCE - this is helps us massively so we can prep our kitchen efficiently and be sure to have what you'd like. The food order will be placed on your tab and set against your deposit along with any drinks ordered.

  • full menu prices can be seen in the menu displayed below the food choice page

  • the booking page has the current weeks tables - no advance booking requests - following weeks tables move back into availability on a rolling basis as best we can

YOUR VISIT
  • all transactions are card only

  • please dont arrive early

  • please leave promptly so we can clean the space before the next booking. if there is no booking following yours you will be given the offer to stay for longer

  • walk ins will be by a case by case basis. please do not be offended if we turn you away

  • dogs must be leashed, kept close to your table and not allowed to wander

  • last orders on drinks will be 20 minutes before your timeslot ends

  • tables are built into 4 slots of the day alterating between being food slots and drink slots

  • 12.15 - 2.30pm / 6.00 - 8.00pm slots are for food bookings and the 3.00 - 5.00pm / 8.30 - 10:30pm tables are for drinks (sunday slots differ)

  • any food allergy or dish modifications - please leave comments in delivery comments section of cart page or send us an email regarding your booking at info@kingsheadstamford.co.uk

  • tables are set out to a certain number of people - extra people will be turned away

  • you can book multiple tables but guidance still applies. even if from same households or bubbles you must sit at your designated table and not mix...this is to avoid perception from passing public that we are flagrantly disregarding the rules which can damaging to our business' reputation

  • pushing tables together will not be allowed

  • food cannot be arranged for takeaway

  • please maintain the restriction guidelines, Bubbles and same households also need to do the same.

  • the courtyard is closed even for smokers, this is to reduce the traffic in the back corridor to a minimum

  • please respect the staff's directions, its new for them too and they are trying their best

  • no refunds will be given for unfinished drinks or food if you have run out of time on your table

  • if we or the staff know that you are NOT complying with the guidelines in regards to one household, 2 mixed households or 1 household plus bubble then we reserve the right to refuse entry and keep the deposit made

AND FINALLY WE REQUEST THAT WE ALL TRY OUR BEST TO AVOID ANY CONVERSATIONS ABOUT COVID AND THE SITUATIONS SURROUNDING THE ISSUE, WHETHER THEY ARE POLITICAL OR MEDICAL. WE ALL HAVE OUR OWN BELIEFS, CONCERNS OR OPINIONS BUT LETS JUST TRY LEAVE IT AT THE DOOR X